Frequently Asked Questions

How do I get to TheatreWorks?

Click Here for directions to the theatre.

How do I purchase tickets?

Tickets for any of our shows can be purchased online through this Web site, your smartphone or tablet, or by calling the Box Office at 860-350-6863.

Why can I not select the seats that I want?

The ticketing system requires the browser run Adobe Flash (get it here - ) to use that feature. If Flash is not installed, the system will pick from best available seats. You cannot pick your seats from an iPhone or iPad (an update is coming), only best available is allowed when using these devices.

What forms of payment do you accept?

We accept all major credit cards as well as cash and check.

Do you offer senior or student discount tickets?

YES – We offer a FREE senior night performance, a Pay What You Want Night, and discounted tickets for students and military personnel.  See the Discount Programs page for details.

Can I reserve seats for Senior Night or Pay What You Want Night?

NO – These performances are first come, first served.  We suggest arriving early as these events tend to fill quickly.  Staff arrives around 6:30pm with curtain at 8:00pm

Do you offer season subscriptions?

YES - TheatreWorks' season subscriptions are available between December and February and may be purchased online or by calling the box office.

Do you offer a group rate?

YES - Our group rate applies for parties of 20 or more. Further discounts are available for larger groups or if you would like to purchase the entire house. Click Here for further details and pricing.

Do you offer programs for children & teens?

YES - We have programs that run after school in the spring and fall. We also have programs available during the summer. Please visit our TheatreWorks Kids Program page for more information.

Is the theatre Handicap Accessible? 

PARTIALLY - The facility does have a ramp and seats A11 & A13 are designated as handicap and can be removed to accommodate a wheelchair. We also have an ADA compliant portalet on site. To reserve wheelchair seating and companion seats please call the box office 860 350-6863.

Where can I find audition dates?

Audition information is posted here on the Web site in the For Actors section and is also listed in the local area newspapers or theatre trade publications and theatre related Web sites.